Enhancing Efficiency with Scalable and Standardized Project and Portfolio Management

Delivering high-quality healthcare services increasingly depends on innovative technology combined with timely and reliable IT services. The company’s Information Services (IS) Project Management Office (PMO) had grown and evolved, leading to the use of multiple systems with varying processes and templates. To better support thousands of physicians, nurses, and other staff, the organization aimed to streamline its processes and tools, increasing adoption across the board. They needed a scalable, standardized approach and a supporting solution for managing IS and other strategic projects.

The healthcare provider chose Rego Consulting to define and implement a scalable, integrated project management methodology. This new approach aimed to help the organization focus on strategic IT solutions that enhance overall business performance.

Rego Consulting collaborated closely with the PMO to streamline their templates and processes, aligning them with Clarity, the organization’s chosen project and portfolio management solution. To ensure scalability and consistency, Rego Consulting enhanced the PMO’s quality assurance and auditing capabilities, facilitating broader adoption and adherence to the new methodology. Additionally, Rego and the healthcare provider selected AWS to host their solution, ensuring easy horizontal scaling.

By partnering with Rego Consulting, the healthcare provider successfully implemented a standardized methodology and scalable solution. The organization quickly saw significant improvements in the ease and quality of reporting, which not only provided better insights but also facilitated auditing processes.

Key benefits realized include:

• Improved Reporting: Enhanced reporting capabilities provided better insights and facilitated organizational auditing.
• Increased Efficiency: Streamlined and automated processes and templates boosted overall efficiency and safeguarded project quality.
• Broader Adoption: IS project management standards gained acceptance and adoption by other departments and their respective PMOs, further supporting the provision of high-quality services to staff and patients.

By implementing Clarity with the help of Rego Consulting, the healthcare provider has streamlined its project management processes, enabling more efficient and reliable service delivery. This transformation ensures that the organization can continue to provide top-tier healthcare services while effectively managing strategic IT projects.