Case Study | Ford
Ford Consolidates Decision-Making with Global Demand Management
The Customer: Driving Innovation in Automotive Leadership
For over a century, Ford Motor Company has been a pioneer in automotive production. Now, during its largest manufacturing expansion in 50 years, Ford continues to provide exceptional products while addressing global challenges related to economic development, energy security, and environmental sustainability.
The Challenge: Transitioning to Consolidated Decision-Making
Operating across eight global regions, Ford relied on a distributed decision-making model with various processes and systems. To enhance efficiency and provide greater visibility into the demand for global IT services, Ford aimed to transition to a centrally consolidated decision-making model.
The Solution: Comprehensive Demand Management
Ford partnered with Rego Consulting to standardize their Demand Management processes, implementing end-to-end configurations for Ideas, Projects, Programs, and Portfolios. The solution consolidated multiple practices into a single global process with one entry point, improving the visibility and management of IT demand.
Key customizations included:
- Incremental Requests: Enabled ad-hoc requests to be managed seamlessly.
- Cost Distribution: Facilitated the distribution of planned costs across multiple business units and regions.
- Enhanced Reporting: Created robust reporting views to track demand by business and work areas, supporting bi-annual IT project reviews, annual planning, and five-year road mapping for all global regions.
Rego also provided extensive training to ensure smooth user adoption of the new tools and processes.
The Benefits: A Streamlined Global Process
Ford is now transitioning from a distributed decision-making model to a centralized one, streamlining its practices to rank and prioritize demand, including ongoing projects, across all global regions. By consolidating its Demand Management processes, Ford has improved planning, oversight, and decision-making efficiency.
With Rego Consulting’s support in best practice consulting, tool configuration, and training, Ford has successfully integrated a single global process that strengthens its IT strategy and aligns with its broader business goals.
